Free AI tool

Reply to every customer review in seconds.

Paste a Google, Yelp or Facebook review and get a warm, professional reply written for your business. Built for busy local owners who don't have time to wordsmith.

  • Handles happy and angry reviews
  • Sounds like you, not a robot
  • No sign-up, no credit card

Try it free

Paste a customer review. Get a reply you can post in seconds. No sign-up.

How it works

1. Paste the review

Copy a review from Google, Yelp, Facebook or anywhere else.

2. Pick a tone

Friendly, professional, apologetic or upbeat. Add your business name if you like.

3. Copy and post

Read it over, tweak if you want, and paste it as your reply.

Why replying matters

Shoppers read how owners respond, not just the star rating. A thoughtful reply to a bad review can reassure everyone who reads it later, and thanking happy customers encourages more of them to leave reviews.

5-star review

"Best tacos in town! The al pastor was amazing and Maria was so sweet to our kids."

Thank you so much! We'll pass your kind words on to Maria, she'll be thrilled. The al pastor is a team favorite too. We can't wait to see you and the kids again soon.

2-star review

"Waited 45 minutes for our food and it came out cold. Very disappointing."

We're really sorry about the long wait and cold food, that's not the experience we want for anyone. Please reach out to us directly so we can hear more and make it right. We hope you'll give us another chance.

Takes seconds

Most owners spend 5 to 10 minutes on a careful reply to a bad review. Here it's one click, and you still get the final say.

Pricing

Available now

$0 forever

Unlimited one-at-a-time replies with the tool above. No account needed.

Write a reply
Coming soon

Pro

Saved business profile and brand voice, bulk replies, and review alerts for owners with lots of reviews. Email us if you'd like early access.

Get early access

Questions?

We're a small independent team. Email support@localreviewsreply.com and a real person will get back to you.

Review reply guides by industry

Tips and examples for replying to reviews in your kind of business.

Questions

Is it really free?

Yes. The reply writer on this page is free to use, with no account needed. A paid plan with extra features is coming for businesses that handle lots of reviews.

Does it post replies for me?

Not yet. You copy the reply and paste it into Google, Yelp, Facebook or wherever the review is. That way you always check it before it goes live.

Will the replies sound robotic?

Replies are written to sound like a real owner: short, warm, and specific to what the customer said. You can pick a tone and click again for a different version.

Do you store the reviews I paste?

We don't save the reviews or replies you generate. They're sent to our AI provider only to write your reply. See our privacy policy for details.

Should I reply to bad reviews?

Usually, yes. A calm, polite reply shows future customers you take feedback seriously. Keep it short, apologize, and invite the person to talk to you directly.