New clients pick a salon by scrolling reviews and photos. Thoughtful replies show your stylists stand behind their work, and they turn one-time visits into regulars.
Paste a customer review. Get a reply you can post in seconds. No sign-up.
"Jess did an amazing job on my balayage. Exactly what I wanted!"
We love hearing this! Jess will be so happy you're loving your balayage. Thank you for trusting us with your color, and we'll see you at your next visit.
"My color came out way darker than I asked for. Not happy."
We're so sorry your color didn't turn out the way you wanted. We'd really like to make this right, so please reach out to us directly and we'll find a time to talk it through.
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Stay calm and keep it short. Thank the reviewer, apologize for their experience, and invite them to contact you directly so the details stay out of public view.
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