Patients choose a dentist they trust, and reviews are where that trust starts. Replying shows your practice listens. Just be careful: never confirm someone is a patient or mention any treatment details in a public reply.
Paste a customer review. Get a reply you can post in seconds. No sign-up.
"Dr. Lee and the whole team made me feel so comfortable. Best dental visit I've had."
Thank you for the kind words! Our team works hard to make every visit comfortable, and it means a lot to hear that. We appreciate you taking the time to share.
"Waited over an hour past my appointment time."
We're sorry for the wait and appreciate you letting us know. We value your time, and we'd like to learn more. Please call our office directly so we can talk.
Paste your own review in the tool above, add your business name, and pick a tone. Click again for a different version.
Stay calm and keep it short. Thank the reviewer, apologize for their experience, and invite them to contact you directly so the details stay out of public view.
You don't have to, but replying to most reviews, especially recent and negative ones, shows customers you're paying attention.
Yes. You can write replies here for free with no sign-up.